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Privacy Policy

Learn what Kiseki stores locally and how to contact us about billing or support data.

Last Updated: October 16, 2026

1. What We Collect

  • App-Local License Details. When you activate Kiseki Yearly or Lifetime, the app stores the license key, instance identifier, and related status metadata locally on your Mac. Sensitive values are kept in the macOS Keychain.
  • Support Emails. Messages sent to support@kisekiapp.com are retained for troubleshooting.
  • Crash Reports. Release builds may send crash and unexpected-error diagnostics, including app version and build, exception types, stack addresses, and binary identifiers for symbolication. Free-form messages, arbitrary context, and source variables are excluded. Automatic usage sessions and performance tracing are disabled.

Kiseki does not transmit gesture data, shortcuts, or clipboard contents. Crash reports are configured not to send license keys, activation tokens, email addresses, or local user paths. The website uses privacy-focused aggregate analytics provided by Cloudflare to understand page traffic and performance.

2. On-Device Storage

  • Gesture presets and app rules are stored locally on your Mac.
  • License keys and activation identifiers are stored in the macOS Keychain. Validation status metadata is stored in app preferences.
  • Deleting the app does not automatically remove Keychain entries. Use “Deactivate License” inside Settings > License if you are migrating devices.

3. How We Use Information

  • Validate and activate Yearly subscription and Lifetime licenses through Lemon Squeezy.
  • Link you to the billing page when purchases or billing management are available.
  • Respond to support tickets or refund requests.

4. Third-Party Processors

  • Lemon Squeezy. Secure checkout, subscription billing, customer-portal hosting, and license issuance when paid checkout is enabled. Policy: lemonsqueezy.com/privacy
  • Cloudflare. Static hosting and privacy-focused aggregate website analytics for page traffic and performance. Policy: cloudflare.com/privacypolicy
  • Sentry. Crash and unexpected-error reporting for release app builds, when configured. Policy: sentry.io/privacy

5. Data Retention

Kiseki does not keep a self-hosted billing database. License metadata stored by the app remains on your Mac until you deactivate, reset the app’s local license state, or remove the app and its Keychain entries. Support threads may be kept as long as needed to resolve billing or technical issues.

6. Your Rights

  • Request a copy or deletion of information you sent to us directly through support.
  • Manage or cancel subscriptions through Lemon Squeezy’s customer portal.
  • Opt out of support follow-ups at any time.

7. Changes

If we update this policy, we will bump the “Last Updated” date and summarize changes inside the release notes.

8. Contact

Navi Apps, LLC.
Email: support@kisekiapp.com
Billing: kisekiapp.com/billing

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