Refund Policy
Kiseki purchases come with a 30-day money-back guarantee. Use this page to understand how to request one.
Last Updated: October 15, 2026
30-Day Guarantee
If Kiseki is not the right fit, request a refund within 30 days of purchase and we will return the full amount.
How to Request a Refund
- Email support@kisekiapp.com with your Lemon Squeezy order number (e.g.,
#KS-1234). - If possible, include whether the issue is billing, activation, or app-related so we can route it quickly.
- We respond within two business days. Lemon Squeezy purchases are refunded through Lemon Squeezy. Your bank may need additional time to reflect the credit.
Eligibility
- Request is submitted within 30 days of the original purchase date.
- The license has not been resold or transferred.
- No previous refunds were granted for the same customer.
Non-Refundable Situations
- Requests submitted after 30 days.
- Evidence of abuse, chargeback fraud, or violation of the Terms of Service.
- Bulk licenses purchased for redistribution.
Need Help First?
Many issues can be resolved before a refund is necessary. Contact support first if you would like help with billing, activation, or app setup.
Contact
Navi Apps, LLC.
Email: support@kisekiapp.com